PROCEDURE OF SEEKING HELP FROM THE ICT DIVISION:
1 . Whatever you decided in the previous step, you have to go to your nearby police station and make a General Diary (GD) to start the procedure. Many people think that it is a difficult job. But, it is one of the easiest jobs you do every day. You just have to write an application in front of the selected police officer. The police officer will help you on writing the application. Then, you will be provided with a copy of the application. That is all about the General Diary (GD). Keep the copy of GD carefully with you.
2. The second thing to do is to contact the Cyber Security Hotline +88 01766 678 888 (For Bangladesh only) and seek help from them after describing the whole accident of hacking. This hotline is open from 10 a.m to 5 p.m (Bangladesh Standard Time) every day except Friday. They will ask you whether you want to recover your ID or to delete your ID. After listening to your problem, they will provide you an email address.
a) Scanned copy of the GD
b) Colour scanned copy of your National ID Card
c) Link of the hacked Facebook ID
d) A completely new email address which has not been used anywhere till now.
b) Colour scanned copy of your National ID Card
c) Link of the hacked Facebook ID
d) A completely new email address which has not been used anywhere till now.
3. You can contact the above number to confirm whether your email is sent or not. You will be asked to wait 72 hours. They will recover or delete the hacked ID for you within this time.
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